Buyers Guide FAQ

Q: I like these designs but don’t see the vehicle my department is getting. Do you have designs for my vehicle?

A: The answer is almost always “yes.” First visit our Customization Engine to create your custom vehicle/design combination. Don’t find your vehicle amongst the options there? We can modify most of our designs for most any vehicle but sometimes charge a one-time fee for this. Because the Crown Victoria is the dominant police car today, we show our designs primarily on this.

Q: Can I change the color of the design?

A: Yes, and usually at no extra charge. Go to our Customization Engine to select your design and preferred colors. Create a combination that you like. If the Customization Engine doesn’t show the combination you like, call our sales department.

Q: I’d like to see a few of these designs mocked up with my car and department name. Can you send me some drawings?

A: Unfortunately, we cannot create illustrations for you without first getting your commitment to buy from us because creating these illustrations is costly and it is difficult for us to recover this cost. We use high-quality images on our website to give you a good idea of how our designs look. And if you are ready to commit to the purchase of a kit, we are happy to do a proof for you at no extra charge (assuming you are changing the design from its standard form). And we are always happy to create proofs for you for a nominal charge.

Q: Are all of these designs reflective?

A: We produce any and all designs in your choice of non-reflective or reflective Scothchlite film.

Q: Are these designs easy to apply?

A: It depends on the experience level of the installer. We do not recommend a novice installing our graphics as any large adhesive graphic requires skill to apply. But anyone with experience applying vehicle graphics should be able to handle the task. Please show your potential installer the design you’re buying to insure that he or she is comfortable with it, and have them call us before the installation with any questions.

Q: Do you have a network of installers throughout the country?

A: We do not. We recommend you discuss your job with a local body shop or sign company who specializes in vehicle graphics. Please choose this person carefully, as they are the largest single contributor to the quality of the finished product on your vehicle.

Q: I love this design and want to buy it, but our city/county requires multiple bids.

A: All designs you see on this website or in our literature are the intellectual property of Grafix Shoppe and cannot be legally copied by anyone without our consent. Your legal counsel will agree with this assertion and allow purchase of our product under a “sole source” provision.

Q: If our car is damaged, can I purchase the replacement sections I need, or do I have to buy an entire new kit?

A: In nearly all cases we can sell you only the sections you need.

Q: I was told you have a minimum order. All I need is some unit numbers. Why should I pay $100 for them?

A: Because everything we make is to-order, even a few little numbers are costly to produce because of material waste and administrative overhead. Our minimum order is essentially the same as the “trip charge” levied by a computer network tech who visits your office, or the one-hour minimum labor charged by a body shop for a repair which requires less than that. We encourage our customers to combine orders to reach a larger size.

Q: Do your graphics come with a warranty?

A: Yes. View it here.